COVID-19 Past Updates

In view of the current COVID-19 (Coronavirus Disease 2019) situation in Singapore, it is our duty and responsibility to ensure all our residents and staff are adequately protected.

Past Visitor Advisory

[29 May 2020] 

Face-to-face visitations will remain suspended to protect our residents from the risk of infection. 

 

This enhanced measure will be enforced until further notice, in accordance with the advisory from the Ministry of Health.

 

We will continue to support communications with our residents via telephone or video calls.

 

To get in touch with your loved ones, please contact our branches to arrange for a voice/video call:

Balestier: (65) 6250 6636        Changi : (65) 6545 5977        • Clementi: (65) 6873 9988     Marsiling : (65) 6362 7333          • Simei: (65) 6260 0020 

 

For more information, please visit go.gov.sg/postcb-seniors

旺年护理之家将继续禁止探访,以降低住户感染风险。

 

我们将根据卫生部的指示,继续采取这项加强防范措施,直至另行通知为止。

 

我们鼓励您通过电话或视像与我们的住户保持联系。

 

如果要与您的亲人联系,请联络我们的疗养院,以便安排语音或视像通话:

• 马里士他:(65) 6250 6636      • 樟宜:(65) 6545 5977    • 金文泰:(65) 6873 9988
• 马西岭:(65) 6362 7333    • 四美:(65) 6260 0020

 

欲知更多详情,请浏览go.gov.sg/postcb-seniors

Lawatan secara bersemuka akan kekal digantung untuk melindungi warga emas daripada risiko jangkitan.

 

Langkah dipertingkatkan ini akan dikuatkuasakan sehingga notis lanjut, berdasarkan dengan nasihat Kementerian Kesihatan.

 

Kami akan terus menyokong perhubungan dengan para penghuni melalui panggilan telefon atau panggilan video.

 

Untuk menghubungi orang-orang tersayang, sila hubungi cawangan kami untuk mengatur panggilan suara/video.

Balestier: (65) 6250 6636        Changi : (65) 6545 5977        • Clementi: (65) 6873 9988     Marsiling : (65) 6362 7333          • Simei: (65) 6260 0020 

 

Bagi maklumat lanjut, sila layari go.gov.sg/postcb-seniors

[2 April 2020] 

 

As the number of confirmed Covid-19 cases in Singapore rises sharply, the Ministry of Health (MOH) has put into place stricter safe distancing measures, and has advised that people should stay home to stay safe.

 

With immediate effect, Orange Valley Nursing Homes will not permit any face-to-face visitations.

We will only allow communication with our residents to be conducted via telephone or video calls.

 

This enhanced measure will be enforced until 30 April 2020. We will review the situation accordingly thereafter.

 

Please rest assured that we will do our best to facilitate your communications to your loved ones in our facilities.

[16 March 2020] 

 

With effect from 16 March 2020, please note that the following updated measures for all visitors are in place:

 

  • All face-to-face visitations shall be conducted at our meeting rooms/multi-purpose hall only. Access to bedside visitation will be granted on a case-by-case basis.
  • Limited to 1 visitor for each resident at one time. Visiting hours are strictly from 8.30am to 8.30pm daily. Limited to maximum of 2 hours each visit.
  • Visitors with any overseas travel history in the past 14 days will not be allowed to enter our nursing homes. This includes but is not limited to Mainland China, France, Germany, Italy, Iran, South Korea, Spain, ASEAN countries (Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand and Vietnam), Japan, Switzerland, and the United Kingdom*.
  • Visitors with presence of any cough, fever (37.5 °C and above), flu, shortness of breath, will not be allowed to enter our nursing homes.
  • Visitors who have been in contact with individual(s) with COVID 19 will not be allowed to enter our nursing homes.

 

All health and travel declarations must be made accurately for the safety of all residents.

* Affected countries will be based on current government advisories. Visit moh.gov.sg/covid-19 to get the latest information.

[4 March 2020] 

 

With effect from 4 March 2020, visitors who have been to Mainland China, Iran, northern Italy or South Korea in the last 14 days will not be allowed to enter our facilities.

 

Please note that the following updated measures for all visitors are in place:

  • Limited to 1 visitor per resident.
  • Visitors with a travel history to Mainland China, Iran, northern Italy or South Korea, in the last 14 days will not be allowed to enter our nursing homes.
  • Visitors with presence of any cough, fever (37.5°C and above), flu will not be allowed to enter our nursing homes.

 

All health and travel declarations must be made accurately for the safety of all residents.

[25 February 2020] 

 

With effect from 25 February 2020, visitors who have been to Mainland China, or to Daegu City or Cheongdo County in South Korea, in the last 14 days will not be allowed to enter our facilities.

 

Please note that the following updated measures for all visitors are in place:

  • Limited to 1 visitor per resident.
  • Visitors with a travel history to Mainland China, or to Daegu City or Cheongdo County in South Korea, in the last 14 days will not be allowed to enter our nursing homes.
  • Visitors with presence of any cough, fever (37.5°C and above), flu will not be allowed to enter our nursing homes.

[7 February 2020] 

 

With effect from 7 February 2020, the number of visitors will be limited to 1 visitor per resident in addition to the current measurements in place.

 

Please note that the following updated measures for all visitors are in place:

  • Limited to 1 visitor per resident.
  • Visitors with a travel history to mainland China in the last 14 days will not be allowed to enter our nursing homes.
  • Visitors with presence of any cough, fever (37.5°C and above), flu will not be allowed to enter our nursing homes.

[29 January 2020] 

 

With effect from 29 January 2020, all visitors to our nursing home will have to complete a travel declaration form.

 

Please note that the following measures for all visitors are in placed:

  • Visitors with a travel history to mainland China in the last 14 days and/or;
  • Visitors with presence of any cough, fever (37.5°C and above), flu,

will not be allowed to enter our nursing homes.

Public Statement

[21 May 2020] 

Orange Valley’s Public Statement

 

Please click here to view the Public Statement

Update to Family Members

[9 May 2020] 

COVID-19 Testing of NH Residents

 

As part of MOH’s efforts to protect seniors in NHs, all staff and residents of NHs will be tested for COVID-19.  Our staff have been tested and are all negative, and we are now moving on to testing our residents.  Beyond this round of tests for residents, we intend to test staff and residents on an ongoing basis as part of our efforts to protect seniors.

 

The COVID-19 test will be done by trained personnel.  It will be done in the same way as the tests in hospitals and polyclinics.  A swab will be used to extract a sample from your loved one’s nose or throat, which will be sent to a lab to be tested for COVID-19.  The swab process takes no more than a few minutes.  Our staff will ensure that your loved one is kept comfortable.

 

The results for the test will usually come back within 48 hours. We will inform you if the test result is positive.

 

Orange Valley Nursing Homes will continue to take precautions as advised by MOH-AIC to keep our residents and staff safe.

 

For more information, please visit go.gov.sg/supportforseniors