When families in Singapore begin searching for a nursing home, safety is often the first concern on their minds, and rightly so. From fall prevention to infection control, safety in a nursing home isn’t just about avoiding accidents; it’s about creating an environment where seniors can live with dignity, comfort, and peace of mind.
At Orange Valley Nursing Home, we take this responsibility seriously. With over 30 years of eldercare experience, we have developed comprehensive safety protocols and a culture of vigilance that underpin everything we do.
Here’s how we ensure the safety of our residents across our nursing home facilities in Singapore.
24/7 Nursing Supervision & Medical Support
Around-the-clock nursing care is essential for any nursing home. Our trained nursing staff are on-site round the clock to support residents, whether it’s monitoring vital signs, administering medication, or responding swiftly to medical needs.
In addition to this continuous care, our residents are reviewed regularly by doctors who conduct scheduled visits to monitor their health, manage chronic conditions, and adjust treatment plans as needed.
This regular medical oversight ensures that potential issues are detected early and managed appropriately.
Fall Prevention as a Daily Priority
Falls are a leading cause of injury in the elderly and preventing them is one of our key priorities at Orange Valley Nursing Home. From the moment a resident is admitted, we take a proactive and structured approach to reduce fall risks in both their environment and daily routine.
Every resident undergoes a fall risk assessment upon admission as part of our preventive care protocol. This assessment helps our clinical team understand the individual’s mobility level, history of falls, medical conditions, and medication use. The fall risk status is not static, it is reviewed again quarterly, or sooner if there are any changes in the resident’s condition, such as post-hospitalisation, a new diagnosis, or a decline in mobility.
Based on the assessment, tailored interventions are put in place. These may include the use of walking aids, physiotherapy, bed and chair sensors, non-slip footwear, and strategic placement of furniture. In higher-risk cases, residents are monitored more closely and may be guided through assisted transfers and daily activities.
Importantly, we also believe that fall prevention is a shared responsibility. That’s why we provide educational leaflets to family members at the point of admission, outlining common fall risks and how they can be minimised at home or during outings. Our nursing teams also take the time to speak with families during care plan discussions to ensure that everyone is aligned on safety strategies.
This combination of clinical assessment, environmental safety, ongoing review, and family education helps us minimise fall incidents and support our residents in moving confidently and safely.
Strong Infection Control & Hygiene Standards
Infection control is a top priority in all Orange Valley Nursing Homes. Our residents are among the most vulnerable demographic in the population, so protecting them from infectious diseases requires both strict protocols and a culture of hygiene awareness.
We follow clearly defined infection control procedures that cover daily housekeeping, hand hygiene, use of personal protective equipment (PPE), and proper waste management. High-touch surfaces and communal areas are cleaned multiple times a day using hospital-grade disinfectants, and staff are trained to adhere to best practices in hygiene compliance.
During periods of heightened risk, such as flu season or COVID-19 outbreaks, we step up precautionary measures. These include health screenings, mask-wearing, cohorting of symptomatic residents, and temporary visitor restrictions to prevent cross-contamination.
In addition, we provide respiratory hygiene and cough etiquette education for staff, residents, and visitors. These reminders, such as using tissue or elbows when coughing, proper mask-wearing, and hand hygiene after sneezing are simple but crucial practices that help minimise the spread of respiratory illnesses within our homes.
Our infection control efforts are regularly reviewed and updated in line with guidelines from the Ministry of Health (MOH) and the Agency for Integrated Care (AIC), ensuring we stay ready to protect our residents at all times.
Fire Safety & Emergency Preparedness
At Orange Valley Nursing Home, we place great emphasis on ensuring that all our facilities are well-prepared to handle emergencies, especially fire-related incidents. Our approach combines proper infrastructure, routine maintenance, and regular training to safeguard residents and staff alike.
Each of our homes is equipped with essential fire safety installations such as smoke detectors, fire extinguishers, alarm systems, and clearly marked evacuation routes. These systems are not just in place for compliance; they are actively maintained. We routinely check and clean all fire equipment to ensure they are in working condition at all times, and we ensure that fire exits and evacuation pathways are kept clear and free from obstruction.
To complement our infrastructure, fire drills are conducted regularly for both staff and residents. These drills help familiarise everyone with the evacuation procedures and reinforce a calm and coordinated response in the event of an emergency. In addition to fire preparedness, our homes have standard operating procedures (SOPs) for other potential emergencies, including medical incidents, power outages, and natural disasters. These SOPs are regularly reviewed and updated, and staff undergo refresher training to remain confident and capable in a crisis.
By maintaining a state of readiness and instilling a strong safety culture, we ensure that Orange Valley Nursing Home remains a secure and responsive environment for all.
A Secure Environment, Inside and Out
Safety at Orange Valley Nursing Home extends beyond clinical care. It also includes maintaining a secure and well-regulated physical environment for our residents. We understand that families entrust us with the wellbeing of their loved ones, and we take this responsibility seriously.
All our branches are staffed 24/7, with care and support teams always on-site to provide assistance, monitor resident safety, and respond to any incidents promptly. In addition, CCTV surveillance is installed at key locations throughout each facility to monitor activity, deter unauthorised access, and support incident investigations where necessary.
To further safeguard our residents, all visitors are required to make an appointment in advance via our Visitor Appointment Portal prior to their visit. Walk-ins and non-designated visitors will strictly not be allowed entry, in line with our safety and infection control protocols. This controlled access helps us manage foot traffic within the homes and maintain a safe environment for everyone. Our teams also conduct regular security and night rounds, checking on residents and ensuring that entry and exit points remain secure at all times. Staff are trained to manage emergency situations and to recognise potential security risks.
Through a combination of staffing, surveillance, and controlled access, we strive to provide not just a safe place to live, but a peaceful and secure home that residents and their families can trust.
Competent, Compassionate, and Well-Trained Staff
Behind every safe nursing home is a team of skilled and attentive caregivers. All Orange Valley employees undergo rigorous training not just in eldercare, but in safety practices such as fall prevention, infection control, and emergency response. We also conduct ongoing education and refresher courses to ensure our teams stay current with best practices. New hires go through a structured onboarding programme before they are entrusted with resident care.
Safe, Purposeful Daily Activities
At Orange Valley Nursing Home, safety does not mean limiting engagement, it means creating the right conditions for our residents to participate meaningfully in daily life while being well-supported and protected. We believe that purposeful routines and social interaction are just as important as clinical care, and we take a thoughtful approach to planning activities that enrich the mind and spirit without compromising physical safety.
Each day, residents have opportunities to take part in a variety of structured activities, such as seated exercises, music sessions, art and craft, reminiscence therapy, and light games. These are carefully matched to each resident’s cognitive and physical ability. Our staff are trained to supervise residents closely and offer assistance where needed, especially for those with mobility limitations or dementia.
We also bring the festive spirit into our homes in a safe and inclusive way. During seasonal celebrations such as Chinese New Year, Hari Raya, Deepavali, Christmas, and National Day, we organise themed events and serve festive meals that are tailored to each resident’s dietary needs, in accordance with the IDDSI framework. Whether a resident requires pureed, minced, or soft-textured meals, they can still enjoy the flavours and cultural significance of the occasion without compromising safety.
Alongside these meals, we plan light-hearted, culturally familiar games and performances that encourage participation while respecting residents’ physical abilities. For example, residents may take part in low-impact games like bingo, lucky draws, or guided singing sessions. All supervised and modified where needed to ensure safety and comfort.
By providing a blend of safe, stimulating, and seasonally relevant activities, we support the emotional wellbeing of our residents and help them stay connected to their culture, memories, and sense of community, all within a structured and secure environment.
Going Beyond Compliance
At Orange Valley Nursing Home, we believe that keeping our residents safe means doing more than just following rules, it means caring enough to go the extra mile, every day.
Whenever something unexpected happens, whether it’s a fall, a health issue, or anything that may affect a resident’s wellbeing, our staff are trained to flag it right away. These reports are carefully reviewed by our senior care team to make sure the matter is investigated and properly followed up. If the situation needs further attention, we act on it. Nothing is ignored or left to chance.
On top of that, we regularly check our homes to make sure everything is running safely. From care practices to food hygiene to the cleanliness of our spaces. These checks happen at all branches, and they’re done not just to meet requirements, but to give families added peace of mind.
To us, safety is not just a checklist, it’s a promise. One we keep every day, for every resident, and every family who places their trust in us.
Safety Is Not Just a Feature. It’s Our Foundation
Whether your loved one needs long-term nursing care, post-hospital rehabilitation, or dementia support, safety is at the heart of what we do at Orange Valley Nursing Home.
We are committed to creating a secure, comfortable, and uplifting space where residents can thrive with dignity, respect, and the highest level of care.
Want to Learn More About Orange Valley?
📞 Call us at 6499 4699 or 📍Book a visit to any of our nursing homes islandwide.